Services
We handle the HR queue behind your operation, including the portals, files, pay support, employee issues and vehicle reporting that keep routes moving.
Services
One partner from first application to final paycheck.
Applicant outreach, interview scheduling and First Advantage application tracking, background, drug screen and employment checks.
Offer letters, new-hire forms, handbook acknowledgments.
First Advantage portal management, background, drug screen and employment check orders, DOT medical cards and licenses updated directly into First Advantage, and qualification file maintenance. FedEx files the yearly MVR pull — we keep your drivers qualified. When a problem comes up with a driver's qualification, we fix it in CentralQuals so they can stay on the road.
Pay records, leave, accommodations, BC discipline support, vehicle MMRs — mileage and repairs reported for every truck — and accident support: when a driver hits a car, we pull the VEDR footage and submit it to FedEx when requested.
Terminations documented, final pay handled, unemployment claims answered.
Every step
Services
The FedEx side of being an employer, handled.
Starting a new contract or adding a service area? We assemble your compliance packet (formation documents, W-9, state unemployment and employer tax registrations, E-Verify, and good-standing proof), help complete your service provider profile, coordinate with your CPA on the compliance certification, and track your workers' comp, non-trucking liability, and EPLI certificates so coverage is in place before stand-up.
Drivers who go 90 days without dispatch activity can be made inactive and have to requalify from scratch. We track who is getting close and flag them to you every week, so you decide who stays active before you lose them.
If a driver does lapse, we run the requalification for you: background screen, driving history review, drug screen when required, and a new badge photo.
We track every driver's safety training certificate and expiration date, so no one runs a route on an expired certification.
When camera events need to be assigned and coached, we keep your coaching and discipline records clean and consistent, so your files back up your safety program.
Every vehicle on your contract needs a maintenance record filed by the 20th of the following month. We keep the calendar, collect the repair details from your shop, and make sure each record has the detail it needs.
Changing your authorized officer, adding a manager as a business contact, or selling a route? We prepare the paperwork and checklists and walk your officer through each step.
Before your agreement comes up for renewal, we audit personnel files, safety coaching records, insurance, and compliance documents so nothing on the HR side works against you.
You stay in charge. Every hiring, discipline, pay, and termination decision is yours as the employer. RouteHR prepares, documents, and advises.
Why ISPs call us
You didn’t get into this business to become an HR department. When one of these lands, we pick it up.
A compliance notice asks why your paystubs don't show hours worked.
A driver asks for an accommodation and nobody knows the rules.
A child support order shows up and payroll has to start withholding.
An accident turns into an attorney letter, a claim — and a request for the VEDR footage.
Peak is coming and you need ten more drivers, qualified, fast.